Terms and Conditions

Your use of this Website is subject to the following terms and conditions:–
Trenza.in may revise these Terms from time to time by updating this posting, with the revised Terms taking effect as of the date of its posting.
Please read these Terms & Conditions carefully before using this site. By using this site, you signify your assent to these Terms. If you do not agree to these Terms, you may not use the site.

• Trenza.in maintains this Web Site for your personal information and education. You may download one computer copy or print one copy of the material on this Web Site for your own non-commercial, educational, private or domestic use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. You should assume that everything you see or read on the Web Site (such as images, photographs, illustrations, icons, texts, video clips, written and other materials)is protected notably under copyright and trademark legislation and internationally under treaty provisions, unless otherwise noted.
• You may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, report or otherwise use any Trenza.in Material in any way for any public or commercial purpose. Furthermore, you may not use or display Trenza.in Material on any other website or in a networked computer environment for any purpose. If you violate any of these Terms, your permission to use Trenza.in Material will automatically terminate and you must immediately destroy any copies you have made of Trenza.in  Material.
• Any unauthorised use of Trenza.in Material by you may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You may not establish a link to the Trenza.in Website from a third party site without our prior written permission.
• Any communication or material you transmit to the Web Site by electronic mail or otherwise, excluding personally identifiable data about yourself, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by Trenza.in.
• By posting communications to the Web Site, you automatically grant  Trenza.in a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. 
• Anything you transmit or post may be used by Trenza.in for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing, and marketing products using such information.
• Any product bought during discounts and sales e.g. End of Season Sale, flash Sale etc, can not be returned or exchanged. No credit notes will be issued for refund, return or exchange for products bought during the sale.
• Use of the Site is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents etc., are not eligible to use the Site. If you are a minor, i.e. under the age of 18 years, you shall not register as a member of the Site and shall not sell, purchase or bid for any items on the Site. As a minor, if you wish to purchase or sell an item on the Site, such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.
• “Your Information” is defined as any information you provide to us or other users of the Site during the registration process, in the feedback area, bulletin board, chat service etc. or through any e-mail feature. Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. You are solely responsible for Your Information, and in accordance with certain features of the Site, we may only act as a passive conduit for your online distribution and publication of Your Information.
• when you are asked to fill up a form on the website, check the box that you can click and agree that you do not want any of your information to be used by anyone for marketing purposes. Previously, If you agreed to use your personal information for marketing purposes, you may change it at any time by writing to us or emailing us at Hi@myremedykart.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
• You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.
• If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
• The bold text in the following paragraphs is inserted in accordance with the Information Technology (Intermediaries guidelines) Rules 2011. Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules 2011, in case of non-compliance with rules and regulations, Agreement and privacy policy for access or usage of intermediary computer resource, the Intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of Intermediary and remove non-compliant information.
• You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that: (a) belongs to another person and to which You does not have any right to; (b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (c) harm minors in any way;(d) infringes any patent, trademark, copyright or other proprietary rights (e) violates any law for the time being in force; (f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (g) impersonate another person; (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. (j) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
• Cancellation by Us -Please note that there may be certain orders that we are unable to accept and must cancel. At our sole discretion, we reserve the right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be refunded within 7 days.
• Cancellations by the User -In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of an order shall be valid and accepted only if they are made before dispatching/shipping the order on the Site. We will not be able to cancel orders that have already been processed or shipped. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute our decision and accepts our decision regarding the cancellation.
• Fraudulent /Declined Transactions-We may constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing of our services fraudulently shall be liable for legal actions under applicable law, and we reserve the right to recover the cost of goods, collection charges, and lawyers fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, before initiation of legal actions, We reserve the right to immediately delete such account and dishonor all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.
• Credit Card Details-You agree, understand, and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate, and you shall not use a credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide us with the correct and valid credit card details. Further, the said information will not be utilized and shared with any third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for the use of a card fraudulently will be on you, and the onus to ‘prove otherwise shall be exclusively on you.
• Warranty Disclaimer-This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Trenza.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Trenza.in does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Trenza.in does not make any warrantees or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
• Limitation of Liability-Trenza.in shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Trenza.in has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
• Billing-The price of our merchandise is exclusive of the TAX. The TAX charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
• Governing Law -This Agreement and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Ghaziabad
• This policy is effective from 1st August 2023. We may change our policy by the time to update the page. Please check our page from time to time to ensure that you agree and are happy with our changes